Marlene Loucks – Bloomfield Hills, MI
After experiencing a lengthy preparation for and installation of a concrete driveway and two concrete walkways at my home, I am now beginning to relax. The job was demanding and considerably detailed. I certainly am not an expert at this type of thing so I can comment only on what I experienced and what I now see, and my comments are positive. To begin with, the job was started at the stated time. It proceeded with its many steps at what I would consider to be the appropriate pace. The crews were pleasant and appeared to know what they were doing. These points were very important to me because I am someone who does not appreciate late starts and wasted time, and I like the idea that I have selected people who know how to do the job correctly. Additionally, questions I called in to the office were answered in an appropriate timeframe, and various special requirements for this job were handled well. One of these was the underground insertion of a pipe as part of a preparation for a lawn sprinkler system to be installed at a later date. It was good to know that the details were being handled, and I did not need to concern myself with them. At this point, I have already had compliments on the concrete driveway even though the finishing touches of the lawn are not yet in place and so do not create a totally beautiful picture. I, however, look forward to the time when everything is one hundred percent finished, but in the mean time, I believe I have made the right choices in contracting America's Pros, Inc, to handle the job. I thank all concerned for the individual efforts each person put forth.